Which are the best client contact management software programs for customer relationship managers and contact centers in 2011? Can a small business find a free or open source contact manager tool online? This article will provide an easy to use guide for choosing a top contact software application.
Contact management is very important for both business and personal users. While a personal user records and sorts his or her family and friend information with a contact manger tool, a business solution may integrate into a company’s whole management system like a customer relationship management (CRM) program, a sales force automation application, or a sales-lead management software solution.
Top Commercial Desktop or Online Contact Management Software Systems Comparison
There are a lot of customer and sales contact management software programs available for downloading online. Most of them are parts of an integrated CRM system. For example, Sage Act Contact is one of the most popular CRM systems that has a strong contact manger functional module.
Software companies have set up a connection between email software and contact manager systems. For example, Avidian is contact management software based on Outlook. It can help a small business manager or a personal user quickly and easily set up a contact platform from his or her email database.
An electronic contact management solution can also be a Web-based online system compatible with Microsoft Windows, Linux and Mac OS X operating systems. For example, Allcilents is a Web-based online contact manager and CRM system that provides software as a service (SaaS) solutions.
Other top-rank contact management programs include Contactplus, Commence, Maximizer CRM, Bigcontacts Web-based Contact Manager, and Time & Chaos Contact Software. Most of these software companies and vendors provide free trial services. A user can download and try them for free before choosing a right contact solution.
Best Free and Open Source Contact Manager Software Programs Download
Contact management is a mature sector in the software industry. A commercial Microsoft contact manager tool is usually fully-featured and cost-effective. But sometimes a small business owner or a personal user may be looking for a cheaper or free solution. In this circumstance, he or she can choose a free and open source contact manager software program.
There are a lot of open source contact management applications available for free downloading online. Please see the article Free and Open Source CRM Software: Best Customer Tracking and Contact Management Solutions for details.
These freeware tools are simple and easy to use. Though they are not the best, they do provide low-cost solutions for small business and home users.
Chen Nanyang - Chen Nanyang's journalist career began in 2002 when he started writing for China's Nanfang City News, Singapore's United Morning Post and ...
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