To many companies, their most important assets are customers. Customer relationship is the base of business success. Through customer relationship management (CRM) software, these companies could improve customer loyalty and capture new customers.
Free and Open Source CRM and ERP HR PM BI Software Download
The basic functions of CRM software include marketing, sales, and after-sales services. But today many software providers incorporate these basic functions into a whole system that may include planning, manufacturing, billing, project management, contract management, order management, etc. As a result, CRM software is not only a single solution, but also part of the whole company management system. For example, there are a lot of free CRM solutions that combine Enterprise Resource Planning (ERP), human resources (HR) management, project management (PM), or Business Intelligence (BI) software. These software can be run under the platforms of both Windows and Unix/Linux. They include:
- Compiere is a good choice for users who are looking for open source accounting CRM software. It integrates CRM and ERP software solutions, offering the functions of inventory, distribution, workflow, and accounting management. Its community edition is available for free download.
- Openbravo is web-based open source software. It integrates CRM, ERP and BI systems, offering the functions of project management, manufacturing, billing, distribution, etc.
- Opentaps is open source CRM + ERP software.
- ]project open[ is open source PM + CRM + HR software.
Compare Simple Web Based CRM Software for Small Business
There is a goldmine for small business CRM software users:
- Mx-Contact is Microsoft Outlook based CRM software. This Outlook CRM integrates the functions of customer relationship management, sales automation and contact management. It is easy and simple for Windows users.
- Vtiger CRM is open source enterprise CRM software. It provides functions of sales force automation, marketing automation, inventory management, customer support, multiple database support, product customization, security management, calendaring, email integration, etc.
- ZohoCRM is free for three users. Sometimes three users are enough for a small business or a home business.
- FreeCRM is an online web based or hosted CRM solution free for a single user – but the free version shows online advertisements.
Free Contact Managers Make Things Easy
Sometimes people may use CRM software just as a contact manager. In this circumstance, simple CRM software may be a good choice. This kind of software programs include Essential CRM and Contact Manager for MS Access.
Essential CRM servers as a free scheduler, contact manager, and outliner for home users. It can import from or export to Windows Address Book and CSV. It has excellent search and sort features.
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Chen Nanyang - Chen Nanyang's journalist career began in 2002 when he started writing for China's Nanfang City News, Singapore's United Morning Post and ...
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